Customer Success - Operations (India Region)
- Pay: $15,000 to $30,000 / year
- Contract: Full time
- Who can apply: India
- Posted Sep 3, 2026
In short
Join Mercor on a full-time remote basis as a Customer Success Operations professional for the India region. You will help users have a smooth experience on the platform, making this role a great fit if you love solving problems and communicating clearly.
What you will do
- Answer support questions and resolve issues for platform users
- Investigate user bug reports alongside the engineering team
- Improve daily workflows to give talent a better experience
- Create guides and documentation to answer common user questions
What you need to apply
- Have 1 years of experience in customer success, operations, or product support
- Write with native English level proficiency
- Understand SaaS applications and modern websites
- Communicate well and solve problems effectively
Who can apply
This full-time remote role is open to residents of IN.
My tip
We recommend highlighting your experience with SaaS support platforms and your ability to write in clear, upbeat English when you apply.