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Mercor

Customer Experience Operations (India)

  • Pay: $35,000 to $50,000 / year
  • Contract: Full time
  • Who can apply: India
  • Posted Oct 19, 2026

In short

Get ready for a full-time remote role as Customer Experience Operations at Mercor. You will shape how experts use the platform and earn 35000 to 50000 USD per year.

What you will do

  • Manage cross-functional workflows from onboarding to payments
  • Coordinate teams across Engineering and Operations to set priorities
  • Identify expert friction using support tickets and data
  • Use AI tools daily to automate repetitive work and summarize feedback
  • Report progress and risks clearly to product managers and leadership

What you need to apply

  • Experience as a startup founder or in high-ownership operations and product ops
  • Ability to lead through influence without formal authority
  • Fluency with AI tools like Claude, agents, and automation tools
  • Strong organization, clear writing, and comfort with ambiguity

Who can apply

This full-time remote role is open only to residents of IN.

My tip

We suggest highlighting your experience with AI tools and cross-functional coordination in your application.

Originally published on Mercor

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