Customer Service Expert
- Pay: $18 to $28 / hour
- Contract: Contract
- Who can apply: Mexico, Colombia, Peru +4
- Posted Sep 9, 2026
In short
Work as a freelance Customer Service Expert with micro1 to help train next-generation AI systems through phone support. You can earn 18 to 28 USD per hour on a remote schedule. This role suits anyone looking for flexible remote work from Latin America.
What you will do
- Place and receive phone calls for reservations, scheduling, and vendor confirmations
- Navigate phone menus, hold queues, and call centers
- Document call details accurately and maintain confidentiality
- Handle a high volume of short, consecutive calls
What you need to apply
- Fluent, neutral, and clear spoken English
- Experience in customer support, virtual assistance, or concierge services
- Reliable high-speed internet and a quiet work environment
- Quality wired or USB headset
Who can apply
Residents of MX, CO, PE, EC, AR, CL, and BR may apply for this remote freelance contract.
My tip
At Simply Remotely, we advise you to highlight your strong spoken English and phone navigation skills when applying for this role.