Customer Service (Call Center) Expert
- Pay: $30 / hour
- Contract: Contract
- Who can apply: Canada
- Posted Oct 8, 2026
In short
Join this remote freelance role as a Customer Service (Call Center) Expert and earn 30 USD per hour. You will help train speech-to-speech AI agents by engaging in realistic customer service scenarios, making this an ideal gig if you want flexible remote work.
What you will do
- Build natural human-enacted customer service conversations for AI training
- Evaluate and rank AI responses to improve model accuracy and fluency
- Test AI models to check for inaccuracies and validate reliability
What you need to apply
- 2+ years of professional Customer Service experience
- 1+ year of experience in AI training or data annotation
- Bachelor's degree in a related field or equivalent experience
- Spoken English C1+ with US only clarity
- Strong knowledge of customer support workflows
Who can apply
This freelance remote role is open to residents of CA.
My tip
We suggest highlighting your exact customer service background and US communication skills clearly in your application.