Customer Service (Call Center) Expert
- Pay: $30 / hour
- Contract: Contract
- Who can apply: United States
- Posted Oct 6, 2026
In short
Take on a freelance remote role as a Customer Service (Call Center) Expert with SME Careers by SuperAnnotate. Earn 30 USD per hour while helping train speech-to-speech AI agents with realistic customer service conversations.
What you will do
- Develop natural customer service conversations across realistic scenarios
- Evaluate and rank AI responses to improve model accuracy and fluency
- Test AI models for inaccuracies and potential biases
What you need to apply
- Bachelor degree or equivalent professional experience
- 2+ years of professional Customer Service experience
- 1+ year of experience in AI training
- Excellent spoken English C1+
Who can apply
This remote freelance role is open to residents of US.
My tip
We advise you to highlight your exact customer service background and US residency clearly in your application.