Customer Success Engineer (LatAm)
- Pay: $35,000 to $50,000 / year
- Contract: Full time
- Who can apply: Latin America
- Posted May 5, 2026
In short
Join the Talent Success team at Mercor as a Customer Success Engineer in a full-time remote role. You will help users navigate the platform and solve technical issues, earning 35000 to 50000 USD per year.
What you will do
- Investigate and reproduce bug reports from users
- Debug issues using logs, network inspection, and database queries
- Triage problems and escalate engineering issues
- Write clear documentation and runbooks to prevent repeat issues
What you need to apply
- Native English level proficiency with an upbeat tone
- Minimum experience of 2 years
- Familiarity with AI systems and modern web applications
Who can apply
This position is open to residents of Latin America only.
My tip
Make sure your application highlights your experience with debugging web applications and AI tools before you apply.